|
Corporate white paper |
Modius, Inc. |
Created
visual representation of product architecture and built white
paper to support $4 million capital campaign for software
development startup. |
|
| System
manual |
WFB
Business Direct Operations |
Created
the only comprehensive reference guide for mainframe loan
origination system that supports most of the revenue generated
by the small business lending division of Wells Fargo Bank. |
|
| Online
help system |
WFB
Business Direct Operations |
Key
contributor on development team for new loan origination system.
Led team in developing naming conventions and defining conceptual
model for the software. Created 2 comprehensive online help
systems: one for technical audience documenting system architecture,
configuration procedures and data mapping; the other an instructional
tool for end-users including tutorials and procedures. |
|
| Curriculum
development |
Citadon,
Inc. |
Designed
a comprehensive, multi-discipline, tiered curriculum platform
to meet needs of end-users, administrators, and implementers
of Internet project management software for the construction
industry. Adapted and restructured material after a corporate
merger. |
|
| Classroom-based
training |
Citadon,
Inc. |
Designed,
implemented and deployed instructor-led classroom and Web-conference
training for client base of 10,000+ users. Deployed curriculum
to training staff, project managers and key enterprise clients,
including Fluor, GE, Bechtel. |
|
| Investor
presentations |
Citadon,
Inc. |
| Created
scripted proof-of-concept and investor presentations that were
influential in successfully raising $30 million dollars in capital
funding. |
|
| User
interface with online help |
Wells
Fargo Bank |
| Re-designed
user interface for Intranet site; integrated online help supporting
users in site configuration. |
|
| Online
product documentation |
Wells
Fargo Lines and Loans |
Created
online documentation, including comprehensive business process
and technical mapping, in support of new term loan product.
Prototype for division-wide product documentation. |
|
| Writing
style guide |
Wells
Fargo Learning and Development |
Created
online style guide to promote consistent documentation standards
for the Learning and Development department. |
|
| Operations
manual |
Wells
Fargo Business Direct Operations |
| Created
procedure manual and process flows for project managers performing
product builds, enhancements and maintenance. |
|
| Curriculum
for rollout |
Otis
Spunkmeyer, Inc. |
Developed
curriculum and led classroom training for nationwide rollout
of Windows, Office and proprietary mainframe applications. |
